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Terms of Service

Effective August 11, 2026  ·  Root Causes Medicine, PLLC, doing business as Root Causes Oncology

Using this site

By using rootcausesoncology.com you agree to these terms. If you don't, please don't use the site.

Everything here is general educational information. It is not medical advice, and reading it does not create a physician–patient relationship. Nothing on this site should be used to make a treatment decision without your own licensed oncology team.

Text message program

These are the terms of the Root Causes Oncology Instagram Live alert program.

Program description

Recurring automated text messages, mostly telling you when our physicians are going live on Instagram so you can join and ask a question there, and occasionally other news from the practice.

The program is one-way. The number sends announcements and does not accept questions or replies other than STOP and HELP. Anything else texted to it receives an automatic reply and is deleted.

How to join

Enter your mobile number in the sign-up form on this website. By submitting it you consent to receive recurring automated marketing text messages from Root Causes Oncology at that number. Consent is not a condition of purchasing any goods or services, or of receiving care.

Message frequency

Approximately one message per live session, plus the occasional other update.

Cost

There is no charge from us. Message and data rates may apply from your carrier.

How to stop

Reply STOP to any message. You'll get one confirmation, then no further messages.

How to get help

Reply HELP, email info@rootcauses.com, or call 210.468.3042.

Carriers

Supported carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell your number, and we do not share your mobile number or SMS consent with third parties or affiliates for their own marketing. See our Privacy Policy.

Health information

Text messaging is not a secure channel, and this number is not monitored for clinical questions. Do not send personal health information and do not use text messages for anything urgent. For medical concerns, call your treating physician; in an emergency, call 911.

Content and intellectual property

The text, whitepapers, guides, and design on this site belong to Root Causes Medicine, PLLC. You're welcome to read, print, and share them for personal use. Republishing or commercial use requires our written permission.

Third-party references

We sometimes name tests, products, or published research for educational purposes. Naming something is not an endorsement, and unless we say otherwise we have no financial relationship with the companies involved.

No guarantee of outcomes

We do not promise clinical results. Individual responses to any therapy vary, and nothing on this site should be read as a prediction of what will happen in your case.

Changes

We may update these terms. The effective date above will change when we do.

Contact

Root Causes Oncology
19026 Ridgewood Pkwy Ste 119, San Antonio, TX 78259

210.468.3042  ·  info@rootcauses.com